Telehealth consultations may be offered in selected circumstances to provide initial assessment and discussion.

Telehealth involves the use of:

• video consultation
• telephone consultation
• secure digital communication

Telehealth consultations have inherent limitations.

They may not allow for:

• full physical examination
• detailed assessment of skin quality or tissue characteristics
• precise evaluation of anatomical structures

As a result:

• recommendations may be preliminary
• an in-person consultation is often required prior to treatment

Telehealth may be appropriate for:

• initial discussions
• general advice regarding treatment options
• follow-up consultations in selected cases

It may not be appropriate where:

• detailed physical assessment is required
• clinical findings need in-person evaluation

Treatment will not be performed based solely on telehealth consultation.

All procedures require:

• in-person assessment
• confirmation of suitability
• formal informed consent

Telehealth consultations are conducted with attention to patient privacy.

However, patients should be aware that:

• electronic communication carries inherent risks
• secure platforms are used where possible

Patients are encouraged to:

• participate from a private location
• ensure confidentiality on their side

Patients are responsible for:

• ensuring a stable internet or phone connection
• using a suitable device

Technical disruptions may:

• interrupt the consultation
• require rescheduling if necessary

Telehealth consultations are subject to:

• the same consultation fees as in-person appointments
• the same cancellation policy

Details will be provided at the time of booking.

Telehealth is not suitable for urgent or emergency medical concerns.

Patients requiring urgent care should contact:

• their general practitioner
• emergency services

By participating in a telehealth consultation, patients acknowledge:

• the limitations of remote assessment
• the need for in-person review where appropriate